Terms & Conditions

Welcome to Sakhi Seva. By accessing or using our website (www.sakhiseva.com), you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions, our Privacy Policy, Shipping Policy, and Refund & Return Policy.

2. Products

Sakhi Seva offers handcrafted devotional clothing (Poshaks) for Laddu Gopal Ji and Yugal Sarkar Ji.

As our products are handmade:

  • Slight variations in fabric patterns, embroidery, lace placement, stitching, or decorative elements may occur.

  • These natural variations reflect the uniqueness of handcrafted products and are not considered defects.

3. Product Information

We strive to display product descriptions, colors, images, and specifications as accurately as possible.

However:

  • Actual colors may vary slightly depending on your device or monitor settings.

  • Measurements may have minor variations due to handcrafted production.

4. Pricing

  • All prices are displayed in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • Applicable taxes will be displayed during checkout where required.

5. Orders

We reserve the right to:

  • Accept or decline any order.

  • Cancel orders due to pricing errors, stock availability, suspected fraud, or other legitimate reasons.

If payment has already been received for a cancelled order, the applicable refund will be processed.

6. Payments

We accept secure online payments through Shopify's supported payment gateways.

We do not store your payment card details or banking credentials.

7. Shipping

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for guidance and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

8. Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Please review the policy before placing your order.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logo

  • Brand name

  • Product photographs

  • Designs

  • Graphics

  • Text

  • Product descriptions

is the intellectual property of Sakhi Seva and may not be copied, reproduced, modified, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, Sakhi Seva shall not be liable for:

  • Indirect or incidental damages.

  • Delays caused by courier services.

  • Losses arising from misuse of products.

  • Temporary interruptions or technical issues affecting the website.

11. User Responsibilities

You agree to:

  • Provide accurate information while placing orders.

  • Use the website only for lawful purposes.

  • Not attempt to disrupt or misuse the website or its services.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

13. Changes to Terms

Sakhi Seva reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on this page.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Lucknow, Uttar Pradesh, India.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Sakhi Seva

📧 Email: support@sakhiseva.in

📱 WhatsApp: +91 9451960110

🌐 Website: https://sakhiseva.com

🕒 Customer Support: Monday – Saturday, 10:00 AM – 7:00 PM (IST)